Privacy Policy

Welcome to The Meenachil East Urban Co-operative Bank Ltd ("we", "our", "us"). At Meenachil East Urban Co-operative Bank Ltd, we respect your right to privacy and data security. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our website.

We may collect and process the following types of personal information:

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our website.
• Communicate with you, including responding to inquiries and sending notifications.
• Ensure the security and integrity of our systems.

• We use SSL/TLS encryption to protect the transmission of your information.
• Only authorized personnel have access to your personal information.
• We regularly monitor our systems for potential vulnerabilities and attacks.
• We limit the collection and retention of personal information to what is necessary for our purposes.
• Messages sent by Bank and by the Mobile Banking use masking features to hide the first few characters in your a/c numbers.
• To help prevent misuse of Mobile Banking services and authorize access to your banking information, you are always required to type in your MPIN/TPIN/ OTP provided by the bank or set by you from time to time. As always, we strongly encourage you to assist us in that effort by not sharing your MPIN/TPIN/OTP with anyone.
• Though the security of your Personal Information is important to us, there is no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we attempt to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers to help us operate our website.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

You have the following rights regarding your personal data:

• The right to access and receive a copy of your personal data.
• The right to rectify any incorrect or incomplete personal data.
• The right to request the erasure of your personal data.
• The right to restrict the processing of your personal data.
• The right to object to the processing of your personal data.
• The right to data portability.

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

Please note that this website is for informational purposes only. We do not process transactions or manage customer accounts through this website. For banking transactions and account management, please visit one of our branches or use our designated online banking platforms.

If you have any questions about this Privacy Policy, please contact us at:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.