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Customer Complaint

Customer Complaint

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Register Your Complaint

Complaints Pertaining to Deficiency in any of the Banking Services such as. Non-payment or delay in payment of cheques, drafts, bills, etc.

Non acceptance of small denomination notes without any reason and also charging of commission in respect thereof. Non issuance of drafts to customers.

Grievance Redressal Process

Want to know how your complaint will be handled? View our step-by-step Complaint Redressal Flowchart — covering all escalation levels from Branch to RBI Banking Ombudsman.

View Flowchart