FAQ

Financial services: Fund Transfer within bank and Inter Bank through NEFT/RTGS.

Non-Financial Services: Balance Inquiry, Last 10 Transactions, This Month Transactions, selected period Transactions (maximum for 3 months), Stop Cheque, Cheque Status enquiry, TDS Summary, Locate Branch & ATM, EMI Calculator, Request for New Term Deposit, Request for New Cheque Book, etc.

MPIN is a 6 digit (User created code) which is used to log into the app.

Any 6 digit number can be set as MPIN. MPIN is set during the registration process.

Your application has a Forgot MPIN option. You can set your new MPIN by either selecting DOB or PAN from dropdown and answering the selected option.

When you enter invalid/wrong MPIN credentials for three times, your Mobile Banking application will get blocked for 24 hours.

You have to update your mobile number with BANK for SMS service and then re-register for the MB service.

Select 'Self Transfer' option under Fund Transfer menu option >> select destination account >> select source account and initiate fund transfer.

You have to add beneficiary for other than 'Self Transfer' transactions. For addition of beneficiary select Add Beneficiary option from respective fund transfer options (Within Bank, Other Bank).

No, You have to add and maintain the beneficiary separately for both the options. You can't use beneficiary in 'Other Bank' fund transfer option, which is added in 'Within Bank' fund transfer option or vice-versa.

Yes, after 30 min. from addition of Beneficiary for Other/Intra Bank beneficiary and No time limit for Within Bank.

Select 'Within Bank' option under Fund Transfer menu option >> select destination account by selecting Beneficiary from list >> select source account and initiate fund transfer.

Select 'Other Bank' option under Fund Transfer menu option >> select destination account by selecting Beneficiary from list >> select source account and initiate fund transfer through NEFT/RTGS.

There is NO limit for 'Own Account' and 'Within Bank' account fund transfer option.

For NEFT: Minimum Rs.1.00 & Maximum Rs.5,00,000/- per day/per account.

For RTGS: Minimum Rs2,00,000 & Maximum Rs.10,00,000/- per day/per account.

For De-register: You can De-register the same from DE-REGISTER menu option. Follow the below steps:

Enter MPIN → Click on Accounts → Select account no. → Click the profile icon on the top right-side corner of screen → Select De-register → Click on the arrow → OTP will be received → Enter correct OTP.

Yes, you have to visit your Home branch to update your new Mobile Number with MEUCB.

You can de-register yourself from MB service using 'De-register' menu option in MEUCB's Mobile Banking application and re-register with new Mobile device.

If you have changed your mobile device without de-registering yourself from MEUCB MB app and uninstalled the MB app, then you have to submit re-registration request for new mobile device by visiting the bank.

Yes, you can view the status of cheque using SERVICES > View cheque status option available in Mobile Banking application.

• Request for new Cheque Book.
• Request for new Term Deposit.
• Loan EMI calculator.
• Locate Branch & ATM Network with Google map Navigation.